Returns & Exchanges

BOY London offers a straightforward return process for all items returned in original condition with tags attached within 28 days of delivery. We ensure a seamless experience to maintain the high standards of our global community.

Return Process

• 1.
  Initiate Your Return

  Log in to our online returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all BOY London branded tags and security seals remain intact.

• 3.
  Ship the Items

  Affix the generated return shipping label to your package and drop it off at your nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team has inspected and approved the return, your refund will be processed to your original payment method within 5-10 business days.